🔒 Data Protection

Jitaci Privacy Policy –
Your information Fully Secured

Jitaci prioritizes the security of your personal information above all else. Learn in detail how we collect, use, and protect your data in this policy.

Last Updated: January 2026 | Version: v3.0

How we Secure Rakhi

Jitaci's data security pillars at a glance

256-bit SSL encryption

Every connection you make is secured by military-grade 256-bit TLS encryption. Third parties cannot access your data in any way.

Secure Data Storage

Your information is stored on encrypted servers. Protected by regular backups and multi-layer firewalls.

No sharing with third parties

Your information is never shared with third parties except as legally required. This is our strict policy.

User Control

You can request to view, correct, or delete your information at any time. Control is entirely in your hands.

Real-Time Threat Detection

Jitaci's cybersecurity team monitors systems 24/7. Any suspicious activity is blocked immediately.

GDPR compliant

Jitaci complies with international data protection regulations (GDPR). Your rights are guaranteed according to international standards.

1Introduction & Applicability

jitaci (jitaci.net) Privacy Policy provides complete details on how your personal information is collected, processed, stored, and protected.

By using jitaci's website, mobile app, or any digital service, you are deemed to have accepted this privacy policy. We believe every user's privacy is a fundamental right, and we are always committed to protecting it.

This policy is available in both English and Bengali. In case of legal interpretation, the English version shall prevail.

2What information we collect

Jitaci collects only the information necessary to provide services. We avoid collecting unnecessary data.

2.1 Directly Provided Information

Information you provide directly during registration and account use:

  • Full name, date of birth and gender
  • Email address & mobile number
  • Password (stored in encrypted form)
  • Residential address and country
  • ID information & photos for KYC
  • Payment method details (mobile banking number or bank information)

2.2 Automatically Collected Information

Information automatically collected when you use the platform:

  • IP address & device information (type, OS, browser)
  • Login/logout time and date
  • Game play history & betting records
  • Transaction History and Amount
  • Cookie & session information
  • Navigation patterns on the website

Important: We never store your complete payment card number or PIN. Only the last 4 digits are retained as necessary.

3Why we use the information

Collected information is used only for the following purposes:

1
Account management and verification

To ensure registration, login, KYC verification and account security.

2
Service Provision & Improvement

To provide games, betting, payment and support services. To enhance the platform experience.

3
Fraud & Security Monitoring

To identify suspicious activity, prevent money laundering (AML), and combat fraud.

4
Compliance with legal obligations

To comply with regulatory authority directives and maintain legal records.

5
Personalised Experience

To create game recommendations, bonus offers, and promotions tailored to your preferences.

4Information Sharing Policy

Jitaci does not sell your information. Sharing data with third parties is strictly limited.

4.1 When Limited Sharing Occurs

Information is shared only in the following circumstances:

  • Payment Processing: To complete transactions with the payment gateway (only necessary information)
  • Legal obligations: Upon written order from a court or regulatory authority
  • Fraud Prevention: With Anti-Money Laundering (AML) authorities
  • Game Provider: With licensed game software providers to operate games

Clear Message: jitaci never shares your information with advertising companies, data brokers, or marketing agencies.

5Security Measures

Jitaci uses industry-leading technology to protect your information:

Security Level Technology Security Type
Transmission Security TLS 1.3 / 256-bit SSL Data Transfer
Storage Encryption AES-256 Stored Data
Password Hashing Bcrypt + salt Account security
Access control MFA + RBAC System Access
Threat Monitoring WAF + IDS/IPS Real-Time Protection

5.1 Your Responsibility

While jitaci provides maximum security, you also have certain responsibilities:

  • Use a strong password and change it regularly
  • Keep Two-Factor Authentication (2FA) enabled
  • Do not share your password with anyone
  • Avoid logging in to your account on public Wi-Fi
  • Report suspicious activity to support immediately

Remember: jitaci will never ask for your password, OTP, or payment PIN by phone or email. Any such request is a scam.

6Cookie policy

Jitaci uses cookies to improve the platform experience. Cookies are small data files stored in your browser.

We use three types of cookies:

You can manage or delete cookies at any time from your browser settings.

7Data Retention Period

Jitaci does not keep your information longer than necessary. Each type of data has a specific retention period:

Type of Information Retention Period Reason
Account information 5 years after account closure Legal obligations
Transaction Records 7 years AML/Financial regulations
Gaming History 3 years Dispute Resolution
Cookie data 30 days – 1 year Session Management
Support Chat 2 years Service Quality Improvement
KYC documents 5 years after account closure Regulatory Directives

Upon expiry, information is securely deleted or anonymised.

8Your data rights

Jitaci gives you full control over your information. You have the following rights:

👁️
Right of Access

Right to know what information is held

✏️
Right to Rectification

Right to Rectification

🗑️
Right to Erasure

Right to Delete Data

🚫
Right to Lodge a Complaint

Right to Object to Processing

📦
Portability

Right to Data Portability

⏸️
Right to Restriction

Right to Restrict Processing

To exercise these rights, contact the support team. We will respond within 30 days.

Remember: Some information may not be deleted due to legal obligations. In that case, we will inform you in detail.

9Protection of minors

Jitaci strictly Under 18 years old does not collect information and does not provide any services to minors.

Age is verified at registration and confirmed again during KYC. Any underage account will be immediately closed and all related information deleted.

If you discover that a minor is using Jitaci, please inform our support team.

10International data transfers

Jitaci is an international platform. In some cases, your information may be stored or processed on servers in different countries.

Wherever data is transferred, Jitaci ensures:

  • The receiving country has adequate data protection laws
  • Maximum encryption is used during transfer
  • Third-party server providers comply with our privacy standards

11Policy Changes

Jitaci reserves the right to update this privacy policy at any time. In case of significant changes:

  • Notification will be displayed on the website
  • Notice will be sent to the registered email
  • At least 14 days' notice will be given before taking effect

Continued use of the platform after changes means you have accepted the new policy. The latest version is always available on this page.

Note: Please revisit this page from time to time. The update date at the top of the page is always displayed.

12Contact & Complaints

For any privacy-related questions, requests or complaints, contact Jitaci's Data Protection team:

  • Live Chat: Available 24/7 on website or app (fastest)
  • Email: [email protected] – response within 24–48 hours
  • Subject: Write "Privacy Request" in the email

We take all your requests seriously and strive to resolve them as quickly as possible.

Commitment: jitaci respects your privacy above all. Your trust is our most valuable asset.

🔐 Play Safely

Your information is secure – join with confidence now

Your information is always secure at jitaci. Sign up and enjoy Bangladesh's best gaming experience.

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